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Privacy Policy

Last Updated: November 4, 2025

1. Introduction

WatElecTech ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website watelectech.org and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Request a consultation or quote
  • Subscribe to our communications
  • Interact with our customer support
  • Use our water treatment calculator

This information may include:

  • Name and contact information (email address, phone number, physical address)
  • Company name and position
  • Water quality requirements and usage information
  • Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For more information, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing your inquiries and requests
  • Sending you information about our products and services
  • Improving our website and customer service
  • Analyzing usage patterns and trends
  • Complying with legal obligations
  • Detecting and preventing technical issues and security threats
  • Conducting research and development

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: You have given explicit consent for specific purposes
  • Contract Performance: Processing is necessary to fulfill our contractual obligations
  • Legitimate Interests: Processing is necessary for our legitimate business interests
  • Legal Compliance: Processing is required by applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

5.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

  • Website hosting and maintenance
  • Data analysis and analytics
  • Customer relationship management
  • Email communication services

5.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your data to another organization
  • Objection: Object to processing of your personal data
  • Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Google Maps Integration

Our website uses Google Maps to display our location. Google Maps has its own privacy policy, and your use of Google Maps is subject to Google's terms of service and privacy policy.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

14. Data Protection Officer

For questions about our data practices or to exercise your privacy rights, you may contact our data protection team at:

Email: [email protected]
Phone: +380998475395

15. Contact Information

If you have any questions, concerns, or complaints about this privacy policy or our data practices, please contact us at:

WatElecTech
Al Sadd, Doha, Qatar
P.O. Box 12345
Email: [email protected]
Phone: +380998475395

16. Supervisory Authority

If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

Consent: By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.

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